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BugHerd Reviews

Average Rating
5 out of 5 stars
Based on 1 Reviews

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BugHerd Features Overview

In-Page Feedback

BugHerd allows users to pin feedback directly on web pages to capture issues or suggest changes. Feedback is displayed as overlaid markers on the live site.

  • Annotate webpages by clicking to add feedback
  • Feedback captured in the context of the page
  • No need to take screenshots or describe locations

Automatic Context Capture

When feedback is added, BugHerd automatically captures technical context, such as the browser, OS, URL, and a screenshot.

  • Screenshots, browser info, and other metadata attached
  • Provides devs the details needed to replicate issues
  • Reduces back and forth to gather technical context

Task Management

The BugHerd task board collects feedback and bugs in one place for centralized tracking and management.

  • New tasks are created instantly from feedback
  • Assign tasks and track the status on Kanban board
  • Tasks organized into customizable projects
  • Comments stay attached to tasks for reference

Built for Collaboration

BugHerd facilitates collaboration by allowing unlimited team members and external guests.

  • Share feedback across clients, QA, designers, developers
  • Guests can easily report issues without accounts
  • Team members can discuss tasks in real-time

Intuitive Visual Interface

Visual pinpointing issues and task board provides an intuitive workflow for technical and non-technical users.

  • Simple point-and-click feedback for all users
  • Technical users work from the task board queue
  • Reduces back-and-forth communication

BugHerd Alternatives

Top BugHerd alternatives like Jira, Trello, Asana, and GitHub Issues provide a combination of flexible project management, issue tracking, and integration with developer tools. The right choice depends on the existing tech stack and workflows.

Jira

Jira is a project management and bug-tracking tool from Atlassian. It offers robust functionality for software teams to plan, track, and release great software.

  • Issue tracking, agile boards, roadmaps, reports
  • Highly customizable workflows
  • Integrates with Git, Slack, and other tools

Trello

Trello is a visual collaboration tool that gives software teams flexibility in managing projects and tasks.

  • Kanban boards to visualize work
  • Easy-to-use cards and lists
  • Integrations with Jira, Slack, GitHub

Asana

Asana is a work management platform that helps teams organize, track, and manage work across projects.

  • Task management with due dates
  • Team communication tools
  • Customizable workflows and reports

GitHub Issues

GitHub Issues provides built-in bug tracking and project management capabilities for development teams.

  • Tightly integrated with GitHub repositories
  • Lightweight issue tracking
  • Integrates with project boards

GitLab Issues

GitLab Issues offers robust issue tracking tailored for software development teams using GitLab for DevOps.

  • Native GitLab integration
  • Issue boards, labels, due dates
  • Ties issues to merge requests and code

BugHerd Pros & Cons

Pros

  • Allows non-technical users to easily report bugs by clicking on a webpage
  • Automatically captures screenshots, technical context, and annotations
  • Centralized task management with kanban-style board
  • Facilitates collaboration through comments and unlimited guests
  • Integrates with other tools like GitHub, Slack, Zendesk
  • Simple and intuitive interface

Cons

  • Lack of customizable columns in task board
  • No easy way to view assigned tasks across projects
  • Can't directly manage fixes alongside tracking bugs

BugHerd Best Use Cases

BugHerd is an intuitive visual feedback tool ideal for internal QA, gathering client feedback, UX testing, agile development workflows, and small teams managing web projects. Its simplicity makes it easy for both technical and non-technical users.

Internal QA Testing

  • Allows developers and testers to log bugs and feedback on web pages easily.
  • Automatic screenshots and technical details aid in reproducing and fixing issues.
  • We have a centralized task management system to track the status of bugs.

Client Feedback Collection

  • Enables clients to pin feedback visually on live sites without technical expertise.
  • Reduces back-and-forth communication to gather details.
  • Comments and discussions facilitate collaboration.

UX Testing

  • Pinpoint issues in UI/UX flows by clicking on pages.
  • Gather feedback from end users and stakeholders.
  • Prioritize improvements based on visual heat maps.

Agile Development

  • Kanban-style task board fits agile workflows.
  • Real-time feedback improves iteration speed.
  • Easy to update clients on progress.

Small Teams and Projects

  • Lightweight solution for small dev teams compared to Jira.
  • It works well for managing bugs on a few static sites.
  • Unlimited projects at no extra cost.

BugHerd Articles

Read our articles below to learn more about the BugHerd solution.

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Read BugHerd reviews to learn how this intuitive visual feedback and bug-tracking tool simplifies QA testing and collaboration for web projects. Discover critical features like in-page annotations, automatic screenshots, unlimited guests, task management, and integrations with Slack, GitHub, and more. Compare BugHerd pricing plans and top alternatives like Jira, Trello, and Asana. Check out accurate user ratings and reviews highlighting pros like easy bug reporting for non-technical users, collaboration, and intuitive interface, as well as cons like lack of customization and limitations in mobile use. See how BugHerd is ideal for use cases like internal QA testing, gathering client feedback, UX testing, agile workflows, and managing bugs for small dev teams and static sites. Sign up for a free trial of BugHerd today. Be sure to add a software review or find the best software by searching our reviews. This page contains affiliate links. If you click on a link and make a purchase, we may receive a commission at no additional cost to you.