SmartSuite Reviews

Average Rating

4.67 out of 5 stars

Based on 3 Reviews

Aisha B.

Verified Review

So Long Spreadsheets!

I don't miss tracking tasks in spreadsheets at all. SmartSuite makes it easy to automate workflows and collaborate across teams. I do wish they had more dashboard customization but that's a small issue.

Richard J.

Verified Review

Customizable Workflows Made Easy

I love how flexible and customizable SmartSuite is. I can tailor workflows and views for each client project. The templates are a bit limited but setup was still a breeze and can be customized easily. It saves us tons of time.

Steven G.

Verified Review

Workflows That Grow With Us

As a small business SmartSuite has been a cost-effective solution for managing our processes. My only gripe is the steeper learning curve for more complex workflows. But their support is stellar.

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Features Overview

SmartSuite Features Overview

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SmartSuite's flexible platform and robust features provide teams with an all-in-one work management solution to optimize processes, projects, and productivity.

Task and Project Management

Create tasks, assign owners, set due dates, and track progress.
Manage projects and milestones with Gantt charts and timelines
Customizable views like Kanban boards to visualize work

Process Automation

Build workflows to standardize business processes
Set up rules and triggers to automate repetitive tasks
Integrate with other apps and systems using Zapier

Reporting and Analytics

Customizable dashboards to track KPIs and metrics
Charts, graphs, and visualizations for data insights
Track project, team, and individual performance

Team Collaboration

Real-time communication and notifications
Shared access to projects, tasks, and files
User roles and permissions to manage access

Document Management

Centralized system to store and share files
Version control and activity logging
SmartDocs to integrate docs directly into workflows

Customization and Integration

Build custom apps, fields, forms, and views
REST API and webhooks for custom integrations
Connect to other apps like Slack, Salesforce and more

Popular Alternatives

SmartSuite Alternatives

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Top alternatives to SmartSuite offer various work and project management capabilities. Monday.com, Asana, Jira, and others provide options for teams looking for workflow automation, reporting, and flexibility. These tools offer many overlapping features with SmartSuite.

monday.com

Visual project management and collaboration
Customizable boards, views, automations

Asana

Flexible task management with boards and lists
Reporting, timelines, portfolio management

Jira

Issue and project tracking for software teams
Agile boards, roadmaps, reporting

Wrike

Gantt charts, workload management, dashboards
Approvals, forms, document management

Trello

Kanban boards for task and project management
Simple, flexible, integrates with many apps

Smartsheet

Spreadsheet-like interface to plan and track work
Gantt charts, dashboards, file collaboration

Pricing

Pros & Cons

SmartSuite Pros & Cons

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Pros

Affordable pricing
Intuitive and easy-to-use interface
Highly customizable with templates, views, and automation
Robust collaboration features

Cons

More limited reporting compared to some competitors
The steep learning curve for some advanced features
Mobile apps are not as full-featured as a web platform
Limited integrations compared to established tools like Smartsheet

Best Use Cases

SmartSuite Best Use Cases

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SmartSuite provides an all-in-one work management platform to plan and automate processes, collaborate across teams and with clients, organize data, and manage documents. The flexible customization makes SmartSuite adaptable to diverse use cases and workflows.

Project Management

Manage projects and tasks with Kanban boards, lists, calendars, and Gantt charts.
Track project status, assignees, due dates, attachments
Gain visibility into work across teams and processes

Process Automation

Build workflows to standardize business processes
Automate repetitive tasks like notifications, data updates, reporting
Connect workflows across tools with Zapier integrations

Client Collaboration

Share projects, tasks, and docs for real-time collaboration
Get feedback and input using comments and activity tracking
Extend guest access to clients to work in SmartSuite

Team Communication

Chat, video call, and message teammates
Create wikis to share knowledge across the organization
Build internal sites and portals for engagement

Data Organization

Flexible databases to structure data how you want
Link records between solutions to avoid duplication
Custom views, charts, calendars, and dashboards

Document Management

Maintain all project files and documents in one place
Build templates for proposals, invoices, contracts etc.
Generate documents from database records

SmartSuite Articles

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Read our articles below to learn more about the SmartSuite solution.

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Consolidate your workflows into one powerful work management platform. SmartSuite combines databases, documents, projects, and automation to streamline processes. Sign up for a free trial today and experience the future of efficient work.

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Our Smartsuite reviews provide unbiased insights from real users on Smartsuite's key features and capabilities. Read candid feedback on Smartsuite's ease of use, customization, integrations, pricing, and more to determine if this work management software is the right fit for your team's needs. Sign up for a free trial of SmartSuite today. Be sure to add a software review or find the best software by searching our reviews. This page contains affiliate links. If you click on a link and make a purchase, we may receive a commission at no additional cost to you.