SmartSuite Reviews

Average Rating
4.67 out of 5 stars
Based on 3 Reviews
Aisha B.

Aisha B.

United States
Verified Review

So Long Spreadsheets!

I don't miss tracking tasks in spreadsheets at all. SmartSuite makes it easy to automate workflows and collaborate across teams. I do wish they had more dashboard customization but that's a small issue.

Richard J.

Richard J.

United States
Verified Review

Customizable Workflows Made Easy

I love how flexible and customizable SmartSuite is. I can tailor workflows and views for each client project. The templates are a bit limited but setup was still a breeze and can be customized easily. It saves us tons of time.

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Steven G.

United States
Verified Review

Workflows That Grow With Us

As a small business SmartSuite has been a cost-effective solution for managing our processes. My only gripe is the steeper learning curve for more complex workflows. But their support is stellar.

SmartSuite Features Overview

SmartSuite's flexible platform and robust features provide teams with an all-in-one work management solution to optimize processes, projects, and productivity.

Task and Project Management

  • Create tasks, assign owners, set due dates, and track progress.
  • Manage projects and milestones with Gantt charts and timelines
  • Customizable views like Kanban boards to visualize work

Process Automation

  • Build workflows to standardize business processes
  • Set up rules and triggers to automate repetitive tasks
  • Integrate with other apps and systems using Zapier

Reporting and Analytics

  • Customizable dashboards to track KPIs and metrics
  • Charts, graphs, and visualizations for data insights
  • Track project, team, and individual performance

Team Collaboration

  • Real-time communication and notifications
  • Shared access to projects, tasks, and files
  • User roles and permissions to manage access

Document Management

  • Centralized system to store and share files
  • Version control and activity logging
  • SmartDocs to integrate docs directly into workflows

Customization and Integration

  • Build custom apps, fields, forms, and views
  • REST API and webhooks for custom integrations
  • Connect to other apps like Slack, Salesforce and more

SmartSuite Alternatives

Top alternatives to SmartSuite offer various work and project management capabilities. Monday.com, Asana, Jira, and others provide options for teams looking for workflow automation, reporting, and flexibility. These tools offer many overlapping features with SmartSuite.


  • Visual project management and collaboration
  • Customizable boards, views, automations


  • Flexible task management with boards and lists
  • Reporting, timelines, portfolio management


  • Issue and project tracking for software teams
  • Agile boards, roadmaps, reporting


  • Gantt charts, workload management, dashboards
  • Approvals, forms, document management


  • Kanban boards for task and project management
  • Simple, flexible, integrates with many apps


  • Spreadsheet-like interface to plan and track work
  • Gantt charts, dashboards, file collaboration

SmartSuite Pros & Cons


  • Affordable pricing
  • Intuitive and easy-to-use interface
  • Highly customizable with templates, views, and automation
  • Robust collaboration features


  • More limited reporting compared to some competitors
  • The steep learning curve for some advanced features
  • Mobile apps are not as full-featured as a web platform
  • Limited integrations compared to established tools like Smartsheet

SmartSuite Best Use Cases

SmartSuite provides an all-in-one work management platform to plan and automate processes, collaborate across teams and with clients, organize data, and manage documents. The flexible customization makes SmartSuite adaptable to diverse use cases and workflows.

Project Management

  • Manage projects and tasks with Kanban boards, lists, calendars, and Gantt charts.
  • Track project status, assignees, due dates, attachments
  • Gain visibility into work across teams and processes

Process Automation

  • Build workflows to standardize business processes
  • Automate repetitive tasks like notifications, data updates, reporting
  • Connect workflows across tools with Zapier integrations

Client Collaboration

  • Share projects, tasks, and docs for real-time collaboration
  • Get feedback and input using comments and activity tracking
  • Extend guest access to clients to work in SmartSuite

Team Communication

  • Chat, video call, and message teammates
  • Create wikis to share knowledge across the organization
  • Build internal sites and portals for engagement

Data Organization

  • Flexible databases to structure data how you want
  • Link records between solutions to avoid duplication
  • Custom views, charts, calendars, and dashboards

Document Management

  • Maintain all project files and documents in one place
  • Build templates for proposals, invoices, contracts etc.
  • Generate documents from database records

Get More Done With SmartSuite

Consolidate your workflows into one powerful work management platform. SmartSuite combines databases, documents, projects, and automation to streamline processes. Sign up for a free trial today and experience the future of efficient work.

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Our Smartsuite reviews provide unbiased insights from real users on Smartsuite's key features and capabilities. Read candid feedback on Smartsuite's ease of use, customization, integrations, pricing, and more to determine if this work management software is the right fit for your team's needs. Sign up for a free trial of SmartSuite today. Be sure to add a software review or find the best software by searching our reviews. This page contains affiliate links. If you click on a link and make a purchase, we may receive a commission at no additional cost to you.