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Screenshot of AskAI interface for setting up Slack integration. Buttons allow user to add a file or website to create knowledge base for the chatbot.
No Code AI

Transforming Customer Service with AI Assistants

ByMichael Bernzweig November 17, 2023December 7, 2023 Reading Time: 4 minutes

Revolutionizing Customer Service with AI Assistants Thanks to recent advances in artificial intelligence (AI), customer service…

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Michael Bernzweig sits at his desk looking at the Software Oasis website AI software category page on his laptop.
AI

AI Software Applications in Major Industries: Real-World Examples

ByMichael Bernzweig October 14, 2023April 10, 2024 Reading Time: 7 minutes

Introduction To AI Software Applications Artificial intelligence (AI) rapidly changes how businesses operate and deliver customer…

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Michael Bernzweig browsing customer service CRM software on the Software Oasis website during a video.
CRM

How to Use CRM Software to Improve Customer Service

ByMichael Bernzweig October 12, 2023April 10, 2024 Reading Time: 5 minutes

Going Above and Beyond A customer service CRM consolidates all customer data into unified profiles, giving…

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Jason Eggers and podcast host discussing Glances software for call center data integration
Data Integration

Empowering Call Center Agents with Glances

ByMichael Bernzweig September 23, 2023December 17, 2023 Reading Time: 11 minutes

Efficiency for Call Centers In a recent interview, data integration expert Jason Eggers, the Co-Founder of…

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In our podcast, we talked about insurance agents smiling on video calls with clients
Screen Sharing

5 Tips On How to Establish Yourself as a Trusted Insurance Advisor

ByBernzweig Michael September 12, 2023December 17, 2023 Reading Time: 7 minutes

Trusted Sales Advisors I recently had the pleasure of interviewing screen-sharing expert Gilsi Sigvaldason, co-founder of…

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Discussion of how Leveraging visuals to build phone insurance is key
Screen Sharing

Insurance Phone Sales: 11 Rapport Building Tips

ByMichael Bernzweig September 11, 2023December 17, 2023 Reading Time: 5 minutes

Phone Sales Tips I recently had the pleasure of interviewing screen-sharing expert Gilsi Sigvaldason, co-founder of…

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Blog Editor Michael Bernzweig

Michael Bernzweig

The editorial team lead, Michael, is a serial entrepreneur and certified software geek. He has written hundreds of articles over the years on a wide range of topics, from technology to his favorite hobby, metal detecting.

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    UI/UX course: Learn UI/UX design in 12-18 weeks. Gain expertise, insights, and networking opportunities.

    UI/UX Design

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    Human Resources online course. Title: Learning Commitment: 6-12 weeks.

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      • Employee Engagement
      • Employee Recognition
      • Expense Management
      • Field Service Management
      • Finance
      • Help Desk
      • Graphics
      • Human Resources
      • Insurance
      • Intranet
      • Knowledge Management
      • Landing Page Builders
      • Lead Generation
      • Learning Management Systems
      • Live Chat
      • Low Code
      • Marketing Attribution
      • Marketing Automation Platforms
      • Market Intelligence
      • Mobile App Development
      • Multi-Country Payroll
      • No Code
      • Office Productivity
      • Online Backup
      • Online Reputation Management
      • Password Managers
      • Podcast Publishing Platform
      • Point of Sale
      • Pricing
      • Process Management
      • Project Management
      • Recruiting
      • Review Management
      • Sales Automation
      • Sales Engagement
      • Screen Sharing
      • Security
      • SEO
      • SMS Marketing
      • Software Guides
      • Software Trends
      • Social Listening
      • Social Media Marketing
      • Social Media Advertising
      • Subscription Management
      • Survey
      • Tenant Screening
      • Time Tracking
      • Transactional Email Software
      • User Onboarding
      • Video Conferencing
      • Video Email
      • Virtual Private Networks
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      • Video Making
      • VoIP
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